Konduit Fine Foods Ltd
Last updated: Fri 10 Apr 2026
1. Introduction
Konduit Fine Foods Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you:
- Visit our website: https://konduitfinefoods.com
- Purchase products from us
- Sign up to marketing communications
- Interact with our services
We comply with the UK GDPR and the Data Protection Act 2018.
2. Who We Are (Data Controller)
Konduit Fine Foods Ltd
Email: [email protected]
Registered Address: 20 Wenlock Road, London, England, N1 7GU
We are the data controller responsible for your personal data.
3. What Data We Collect
We may collect and process the following categories of data:
Identity Data
- Name
- Username
Contact Data
- Email address
- Billing address
- Shipping address
- Phone number
Financial Data
- Payment details (processed securely via third parties; we do not store full card details)
Transaction Data
- Order history
- Purchase details
Technical Data
- IP address
- Browser type and version
- Device information
- Cookies and usage data
Marketing Data
- Preferences in receiving marketing
- Interaction with emails and ads
4. How We Collect Your Data
We collect data via:
- Direct interactions (checkout, forms, account creation)
- Automated technologies (cookies, analytics)
- Third-party services (payment providers, marketing tools)
5. How We Use Your Data
We use your data for:
Order Processing
- To fulfil purchases
- Manage payments and deliveries
Customer Support
- Respond to enquiries
- Handle returns and complaints
Marketing
- Send promotional emails (with your consent)
- Personalise content and offers
Website Improvement
- Analyse behaviour to optimise performance and UX
Legal & Compliance
- Fraud prevention
- Regulatory obligations
6. Legal Basis for Processing
We rely on:
- Contractual necessity – fulfilling your orders
- Legitimate interests – improving our services
- Consent – marketing communications
- Legal obligation – tax, fraud prevention
7. Third-Party Services
We use trusted third parties to operate our business:
Payments
Website & Ecommerce
Analytics & Marketing
- Google Analytics
- Email marketing platforms (e.g. Klaviyo or similar)
These providers process data under strict contractual obligations.
8. International Transfers
Some of our providers may transfer data outside the UK.
Where this occurs, we ensure appropriate safeguards such as:
- UK adequacy regulations
- Standard Contractual Clauses (SCCs)
9. Data Retention
We retain personal data only as long as necessary:
- Orders: up to 6 years (for tax/legal purposes)
- Marketing data: until you withdraw consent
- Accounts: until deletion request or inactivity
10. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact: [Insert Email]
You also have the right to lodge a complaint with the
Information Commissioner’s Office.
11. Cookies
We use cookies to:
- Enable site functionality
- Analyse traffic
- Improve performance
- Support marketing and advertising
You can control cookies via your browser settings.
12. Data Security
We implement appropriate security measures, including:
- SSL encryption
- Secure payment gateways
- Access controls
- Regular monitoring
However, no system is 100% secure.
13. Marketing Communications
You will only receive marketing if:
- You have opted in, or
- You are an existing customer and we have a legitimate interest
You can unsubscribe at any time via email links or by contacting us.
14. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
15. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last updated” date.
16. Contact Us
If you have any questions about this Privacy Policy:
Email: [email protected]
Address: 20 Wenlock Road, London, England, N1 7GU
